Legal

Privacy Policy

Last updated: October 26, 2025

Introduction

Welcome to CarcarCity.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our business directory services.

CarcarCity.com is a local business directory platform dedicated to connecting residents and visitors with businesses, services, and attractions in Carcar City, Cebu, Philippines. We strive to provide accurate, comprehensive, and up-to-date information about local businesses while respecting the privacy of our users.

By accessing or using CarcarCity.com, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

1.1 Information You Provide to Us

We may collect information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Subscribe to our newsletter or updates
  • Submit a business listing request
  • Leave reviews or comments on business listings
  • Create an account (if applicable)

This information may include: name, email address, phone number, business information, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Search queries used on our site

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling them may affect website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our business directory services
  • To improve, personalize, and expand our services
  • To process and manage business listings
  • To communicate with you, including responding to inquiries and providing updates
  • To send you newsletters, marketing communications, and promotional materials (with your consent)
  • To analyze usage patterns and improve user experience
  • To detect, prevent, and address technical issues or fraudulent activities
  • To comply with legal obligations and enforce our terms and conditions
3. How We Share Your Information

We respect your privacy and do not sell your personal information. We may share your information in the following circumstances:

3.1 Public Business Listings

Information submitted for business listings (business name, address, contact information, descriptions) is displayed publicly on our website to fulfill the purpose of our directory service.

3.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, email delivery, and customer support.

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Business listing information remains public as long as the listing is active on our platform.

6. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request that we correct inaccurate or incomplete information
  • Deletion: You can request deletion of your personal information, subject to legal obligations
  • Opt-out: You can opt out of receiving marketing communications by following unsubscribe instructions in emails
  • Cookies: You can control cookies through your browser settings

To exercise these rights, please contact us at support@carcarcity.com.

7. Third-Party Links

Our website contains links to third-party websites, including business websites and social media profiles. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

CarcarCity.com is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of CarcarCity.com after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@carcarcity.com

Website: CarcarCity.com/contact

Address: Carcar City, Cebu, Philippines

11. Data Privacy Act Compliance (Philippines)

CarcarCity.com is committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We ensure that personal data is processed in accordance with the principles of transparency, legitimate purpose, and proportionality. As a data subject in the Philippines, you have rights under the DPA, including the right to information, access, rectification, erasure, data portability, and to object to processing.